Frequently Asked Questions

Unasked Questions Answered
FAQS

General

What if I don't want medication?

That's totally fine. Our job is to help you figure out what works for you. Not everyone needs medication, and we'll spend time talking through all your options—no pressure, no judgement.

Do you prescribe controlled substances?

Yes, if they're medically appropriate and necessary for your mental health.  No, we do not prescribe any narcotics.  Yes, the federal government has a lot of rules about this, and we follow them, so you don't have to worry about it.

*Please note the current prescribing guidelines at the federal level for stimulant medications in a telepsychiatry setting may change in the future, but it’s not expected to affect existing provider-patient relationships.  If this is a concern for you we can get into more detail during an initial 15-minute getting started session.

Is there anything you don't treat?

If you're experiencing acute suicidal thoughts, uncontrolled schizophrenia or bipolar, or are at immediate risk of harming yourself or others, you need a higher level of care than we can provide in this setting. We'll always be honest about what we can and can't do, because you deserve the best treatment possible.

Can you cure me? 

Most mental health conditions don’t have a “cure”, but they do have solutions. With the right tools, support, and maybe a little bit of humor, we can help you feel like yourself again (and if you don't know what "yourself" feels like, we'll figure that out too).

How flexible is your appointment availability?

Pretty flexible!  Life is chaotic, and mental health care should work around it—not the other way around.

Are you licensed?

Yes, we are. Our Founder and Clinical Director holds a doctorate and is a licensed psychiatric nurse practitioner in Arizona and Iowa, and all other providers we work with are fully licensed in their specialties.

Is online mental health treatment secure?

Absolutely. We use HIPPA compliant technology to ensure your sessions are private, secure, and safe from prying eyes (except maybe your cat or dog, and there's not much we can do about that).

Are you nice?

Our founder asked her tween son, and he said “Eh, I guess?” He might not be a reliable source though. So let’s just say: We care a lot, we listen, and we're here to help.

Are penguins the best?

Yes, obviously. No further discussion needed.

FAQS

ADHD

What if I don't want medication?

That's totally fine. Our job is to help you figure out what works for you. Not everyone needs medication, and we'll spend time talking through all your options—no pressure, no judgement.

Can adults be diagnosed with ADHD?

Absolutely. While ADHD is often diagnosed in childhood, many individuals are diagnosed as adults, especially if earlier symptoms

Is online therapy effective for ADHD?

Absolutely. Studies have shown that telehealth sessions can be just as effective as in-person therapy for many individuals.

How soon can I expect to feel better?

Recovery times vary, but many people start to notice improvements within a few weeks of consistent treatment.

FAQS

Depression

What if I don't want medication?

That's totally fine. Our job is to help you figure out what works for you. Not everyone needs medication, and we'll spend time talking through all your options—no pressure, no judgement.

Can Depression go away on its own?

While some mild forms might improve over time, it's essential to seek professional help to ensure proper management and prevent potential worsening.

Is online therapy effective for Depression?

Absolutely. Studies have shown that telehealth sessions can be just as effective as in-person therapy for many individuals.

How soon can I expect to feel better?

Recovery times vary, but many people start to notice improvements within a few weeks of consistent treatment.

FAQS

Bipolar

How do I know if I have Bipolar disorder or just mood swings?

Everyone experiences mood swings, but bipolar disorder is different because of the intensity, duration, and impact on your daily life. If your mood swings feel extreme, last days or weeks at a time, or significantly affect your relationships, work, or overall happiness, it might be worth checking in with us. We’ll help you sort it out—no judgment, just honest conversation.

Is Bipolar disorder dangerous?

Bipolar disorder itself isn’t dangerous, but the symptoms can lead to risky behavior or severe depression. That’s why it's important to get professional support early, and we’re here to help you manage those risks safely.

Do I have to tell my friends and family I have Bipolar disorder?

Who you share your diagnosis with is entirely your choice. We’ll support you whether you decide to share or keep things private, and we can also provide guidance on how to have these conversations if you're comfortable doing so.

Will I still be me if I get treated?

Absolutely, you’ll be even more 'you'. Treatment helps balance your moods so you can feel like the best version of yourself more consistently.

FAQS

Anxiety

Can Anxiety disorders be cured?

While they may not be "cured" in the traditional sense, anxiety disorders are highly treatable, and many individuals lead fulfilling lives with appropriate management.​

Will I have to take medication forever?

Not necessarily. Treatment plans are individualized. Some may benefit from long-term medication, while others might manage with therapy and lifestyle changes. We'll work together to find the best approach for you.​

Is online therapy effective for Anxiety disorders?

Yes, telehealth services have been shown to be effective for many individuals managing anxiety disorders.​

How do I know if I have an Anxiety disorder or just regular stress?

If your anxiety is persistent, overwhelming, and interferes with daily activities, it may be indicative of an anxiety disorder. A professional evaluation can provide clarity.​